While trying to develop a low-cost syringe for the developing world context, you (the designer) hit a crossroads. Constructing the syringe to auto-disable after a single use, an important safety feature, significantly adds to the cost of the design – making it potentially unaffordable for some hospitals and clinics. However, if you don’t add the safety feature, you are enabling the potential for the spread of disease. How do you as a designer proceed?
Step 1: Determine the facts in the situation – obtain all the unbiased facts possible. Clearly state the ethical issue.
- Syringes with auto-disable feature increases cost of production
- The syringe is intended to be low-cost for developing world for hospitals and clinics that cannot afford the syringes otherwise
- Having auto-disable syringes decreases probability of diseases spreading
- An auto disable syringe contains internal safety mechanisms that make sure that after a syringe cannot be reused
- The ethical issue at hand is the decision of whether life saving potential from vaccination or the reduced spread of disease is more important.
Step 2: Define the Stakeholders – those with a vested interest in the outcome
- Primary
- Those being vaccinated
- people working in healthcare
- syringe designers
- syringe manufacturers
- Secondary
- Tertiary
- other companies that produce similar produces
- Distant partners
Step 3: Assess the motivations of the Stakeholders
- Motivation of primary stakeholders
- Those receiving a vaccine/treatment through this syringe are seeking healthcare services to protect themselves against potentially harmful diseases.
- The healthcare workers at hospitals and clinics are looking to have healthcare devices in their hospitals and clinics that are reliable and safe for the patients they are treating.
- The managers and owners of the company are paying attention to profit opportunities, as well as impact on the health of a developing world.
- Manufacturers of the product are motivated by the profit opportunities of the device.
- Motivation of secondary stakeholders
- Investors in the product are motivated by potential profit making.
- Close family members are looking out for the health of their family members and motivated by the desire for their well being.
- Motivation of tertiary stakeholders
- The motivations of other syringe manufacturers mainly arise from competition/potentially wanting to utilize the technology of the syringe.
- Distant partners are most likely looking for profit / mutually beneficial growth as a team.
Step 4: Formulate (at least three) alternative solutions – based on information available, using basic ethical core values as guide
- Work on developing a new auto-disable feature that is lower in cost
- Ethical Principle or code
- Virtue based thinking: choosing to work towards the best possible outcome for the public in the long wrong
- Ethically, the auto disable feature should be included because you should not knowingly use a device that might spread a harmful disease; you are knowingly putting the lives of others at risk.
- Pros
- Eventually, you can still create a syringe that has the auto disable feature; a safe and effective way to administer healthcare through the syringe.
- Cons
- It will take time, have to research and spend years creating a new product. This means that lives that potentially could be saved using the vaccine without the auto disable feature will be lost from the disease.
- Create training lessons on how to safely dispose of the syringe
- Ethical Principle or code
- Care-based thinking, building relationships
- You should ethically use the auto disable feature since it can prevent the spread of disease, but since it would take years to develop a lower-cost device with the feature, you can create education programs for proper sanitary techniques in regard to using syringes that do not have the auto disable feature.
- Pros
- Syringes can still be affordable for use. Mitigation of harm due to training.
- Cons
- Takes time, costs money to teach and run education programs. Will need more investors/funding.
- Apply for additional funding from outside sources (NGOs, grants) to start the venture, then if certain countries have free healthcare initiatives the product can be absorbed into that.
- Ethical Principle or code
- Virtue-based thinking: you are choosing to ensure that the auto disable feature is used and that the public is benefited at the end of the road.
- Pros
- Will be able to have the product with the auto disable feature that is still affordable for developing countries.
- Cons
- Is not permanent, will need to continuously seek funding to continue utilizing the device.
Step 5: Seek additional assistance, as appropriate – engineering codes of ethics, previous cases, peers, reliance on personal experience, inner reflection (2-3 resources)
Step 6: Select the best course of action – that which satisfies the highest core ethical values. Explain reasoning and justify. Discuss your stance vis-a-vis other approaches discussed in the class.
I think the best course of action here is to just wait until more funding is available and the ideal product with the disabling feature is able to be produced and distributed. This way the priorities of minimizing disease spread and maximizing immunization can still be upheld. This may take a little bit longer, but with a product with this sort of impact potential I do not think it would be too hard to get this funding. The first solution seems less feasible and like it would take longer because it is essentially just make the technology better. This does not really solve the issue in a way that is reliable and is known to be possible. The second solution of training people to dispose of syringes leaves a lot to chance. Even if training sessions happen people may be able to get their hands on the syringes and disease may still spread.
Step 7: (If applicable) What are the implications of your solution on the venture. Explain the impact of your proposed solution on the venture’s technology, economic, social and environmental aspects
Economically, the venture would simply require more money and would rely on outside sources most likely to do so. This may be challenging, but I perceive it as being worthwhile in the long run. Socially this is better for the venture because the product put out has the features it needs to have the best impact on its targeted groups of people.