With the unprecedented situation that COVID-19 brought globally, all learning environments were forced to go remote with obviously no warning. Therefore, much research is being done in the field of online education to study the potential benefits and drawbacks to it. The research notes that online learning can provide some significant perks to learning as it makes the education system in general more globalized and universal for coming closer to equal learning opportunities. In addition, it reduces the cost of education which also works towards a more universal experience for students. This study aimed to determine the perceived usability of online learning based on the consumption platform (either mobile on a phone or on a computer) in addition to seeing if there is a relationship between the measures of the perceived usability through two different qualifications (the system usability scale and the technology acceptance model).
Interestingly enough, the size of the screen actually did not have a significant impact on the quality of learning. This goes against the researcher’s hypotheses as they believed that the larger the screen, the better the experience for the user. However, due to the maturity of mobile websites now, this is not the case as they are designed much simpler than the same website on a computer to aid the user in usability. Another finding of the study is a positive correlation between the two measures, indicating that people did in fact like the platform they were using (Microsoft Teams).
In addition to these issues that come with online learning, it is certainly important to also recognize that the difference in access to technology varies immensely throughout the world. This article referenced that “86% of the students use their smartphones (mostly android) for attending the online classes, while a mere 14% use their laptops”. While this specific fact was important for this study as it concerns screen size, it is significant that the vast majority of these students did not have access to a laptop. Therefore, teachers need to keep this in mind when assigning work that may be more applicable for one type of technology over another. Perhaps studies should be conducted to determine the relationship between access to technology and quality of learning.