9/23 – Exploring the Relationship between Information and Communication Technology Collective Behaviors and Sense of Community: An Urban Refugee Analysis

In Exploring the Relationship between Information and Communication Technology Collective Behaviors and Sense of Community: An Urban Refugee Analysis, Canevez et. al argue that information and communication technologies (ICT) can be advantageous for groups of refugees to build communities and feel a sense of belonging. Specifically, the researchers also show that there are gender differences in relation to collective behaviors surrounding ICT. 

Through analysis of survey data collected from 71 refugees in Rwanda, the researchers argue that collective behaviors with ICT have a positive effect on sense of community through sharing and providing assistance. The authors delve into the characteristics of refugee life and how their social environments are altered. For example, it was noted that “community belonging is one of the first elements of life sacrificed” for refugees (2). This sacrifice is important to be cognizant of because ICT can fulfill the social needs and connections of displaced individuals. The findings of this study note that ICT self-efficacy was positively associated with a sense of community (1), but that there are gender differences that impact ICT collective behaviors. Canevez et. al said, “while an increase in collective behaviors is related to an increased sense of community with men, for women, the same increase is associated with a decrease in sense of community,” (24). Specifically, these gender differences could be related to “perceptions of expertise.” 

The arguments presented in this research paper were interesting and supported by evidence. The stark gender differences in relation to ICT is important to be aware of. Policies, practices, and programs implemented for refugees by governments and communities should reflect these disparities and work to decrease, and eradicate, any gender imbalances. I would be interested in learning more about the cultures and experiences of refugees. As a Sociology student, I appreciate learning about how individuals and society experience the world in different ways. Overall, the authors’ analysis of the intersection of ICT and the refugee experience was well-defended and fascinating.

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