GSIF Blog Post April 10 2020

Business Model: 

 

  1. Value Proposition
    1. Offering an opportunity for a more fulfilling life, for the children and their caregivers
    2. For parents who have children that are displaying signs of autism, our autism screener is an assessment tool that allows children to be screened for autism, so that they will be provided with the opportunities to live a life of quality that typically developing children have
  2. Customer Segment
    1. The disabled and their families
    2. hospitals/clinics
    3. schools
  3. Channels
    1. Training programs
    2. Community health workers
    3. Primary schools, universities – its teachers and faculty
    4. Religious centers
    5. Radio, media outlets 
  4. Customer Relations
    1. Personal Assistance 
      1. Someone in the community who is trained delivers the screener of education training 
  5. Revenue Streams
    1. Other countries purchasing our screening tool 
    2. Other countries purchasing our teacher preparation materials 
    3. Other countries purchasing our health care worker educational materials
  6. Key Resources
    1. Community Health Workers
    2. Teachers 
    3. Clinicians/ Health care workers 
    4. University professors
    5. Money/Funding
  7. Partnerships
    1. World Hope Organization
    2. Sierra Leone Autistic Society
    3. University of Makeni 
    4. Sierra Leone Ministry of Education
  8. Activities
    1. Production of tool 
    2. Production of education materials for teachers and health care workers 
  9. Cost Structure
    1. Fixed costs:
      1. Cost of producing/printing the screener and educational materials/trainings
    2. Economies of scope:
      1. Leveraging existing channels and systems

 

List ten lessons from the Business and Operations model of the Aravind Eye Hospital

    1. Solution must be affordable and sustainable within the limitations of the country to be effective – “you can’t run a public health program on leftovers”
    2. The screening area and entire screening process must be organized, efficient and convenient to maximize productivity and customer volume, satisfaction, and thus, return 
      1. Important for our project as we could perhaps consider propping up a center specific to screening children for Autism in the long term
    3. When Ravilla made the statement that eye is an eye in America or Africa and that it should be treated the same way with the same treatment, it made me think about our project. Our project is not trying to reinvent the wheel and we need to use similar methods and alter to match the culture and continue working effectively with what we already have available to us 
    4. When Ravilla talked about the paperless offices that worked for medical files, this is exactly what would work for our project with managing the data of who is screened and what their results would be. This method has been used across organizations and could be a legitimate way for our project to move forward. 
    5. One of the innovations Ravilla talked about was creating ownership in the community to the problem. I think this might be easier to do with something like eyesight/vision where there’s a clear solution to it and likely won’t be too much pushback from the surrounding community. This is hopefully something we’ll be able to achieve with our project, but I think it will take some time due to the existing cultural beliefs about autism and the lack of visibility in the community. 
    6. Ravilla talked about how many problems that are large and cut across all economic strata could likely be addressed by using a similar process that’s focused on productivity, quality, and patient-centered care. These are things we should make sure we focus on since autism is something that affects a lot of people across all economic levels. 
    7. The video discussed the importance of delivering services efficiently and compared that method to McDonalds. McDonalds is able to train people all over the world despite their differences in culture/religion, to produce and deliver a product in the same way in hundreds of places. Hopefully, once our product has been created, and validated, we will be able to set up a system similarly to McDonalds where people are trained in low-income countries to implement this screener around the world. 
    8. The video discusses the challenges of seeing all the patients with such few opthamologists available. The video showed their process of how they complete many surgeries in an efficient way. The video also described how they targeted certain women to support the opthamologists and how they trained them to be the backbone of the organizations. I think this is going to be a challenge we face as well when it comes to screening the children for autism. There are very few psychologists and clinicians available for screening. We need to develop an efficient plan to screen as many people as possible in a short amount of time. I think it is important that we hire and train many assistants, possibly community health workers, that can support the very few psychologists and clinicians. This will ensure that we are able to see as many children as possible in an efficient manner.  
    9. It is important to make sure to provide all the needed services. After the final exam, if patients need glasses, they can pick up frames near them. Patients can receive their glasses in around twenty minutes, and afterwards if they require surgery or further care, counseling and a bus service is provided to help get them to the hospital. Taking these steps to ensure people will receive full treatment will make sure problems in their vision are addressed, and that people are more likely to want to receive exams.
    10. Village girls in the community were involved in order to increase productivity, quality, and decrease cost. This allowed not only for the community to be engaged but for there to be a stable backbone to the organization. This is a great way to involve the local community and support your project, also this helps lead to sustainability.

One thought on “GSIF Blog Post April 10 2020

  1. Great work thinking through your business model. I like that you connected your insights from the video specifically to your project – the McDonald’s comparison is interesting here too, as you weigh the benefits of being scalable against the difficulties of potentially needing to tailor screener content/process to specific cultures.

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