The design engineering team has tasked us with determining what features of the product are
the most in need of attention. In order to meet product cycle deadlines the team would like a
presentation by next week.  We needed to compare the competitor’s product to ours and suggest
a plan on what to change.

Our assigned product was scissors with a black-colored is our product and blue one of the competitors’

As part of the testing assignment, we first identified the features based on which we would be testing the products.

Then we planned our setup how we are going to conduct testing assignment.

As part of the customer mapping, our demographic analysis included talking to Lehigh University students and observe their interaction with our product and the competitor’s

We also asked the students to try to cut the paper for different shapes and learn their product experience and share with us their insights about the products. This helped us to see how ergonometric feel of the product can create strong positive impression on the customer and how the actual intended purpose of the product may change that after experimenting the products.

The results of our survey questions revealed that our product black colored scissors felt much more comfortable, sharper, better durability and better safety

Our final recommendation of the study was that inventing a scissors for left-handed people is essential as one of our survey responded experienced inconvenience to use the scissors. Also, creating larger finger holes make cutting experience easier