Call Center of the Future – C. Leahy
Industrial & Systems Engineering
Student Name(s): Conor Leahy
Course: ISE 254 – ISE Capstone
Faculty Member: Emory Zimmers
Project Details: Link here
Project description:
The objective of this project is to provide technical design support for the client company's goal of creating a "call center of the future" and integrate this with a new customer relationship management (CRM) software implementation.