In “COVID-19 vs Social Isolation: the impact technology can have on communities, social connections and citizens.”, Marston et al. argue that technology can have a significant impact on different groups of people during times of crisis, such as a pandemic.

Marston argues that technology can be used as a bridge between different age gaps and between geographical locations. For instance, Facebook groups are helpful when trying to access help for COVID-19 services in rural areas, as well as being kept up to date with the most recent news. She also argues that there is a terrible boundary that has been made for those who don’t have access to the internet, such as UK adults over 75, where 50% don’t have internet access. Additionally, it is pointed out that this group of people is also the group most susceptible to health complications after getting the virus, which makes the situation even more troublesome.

Another thing that technology is able to bring to those missing their loved ones or feeling lonely during the pandemic is Bertie, a 4yo Lakeland terrier, who helps reduce anxiety amongst people that are struggling. Through Twitter and Facebook, Bertie blesses the feed of millions of UK citizens with his presence.

I think the points Marston brings are interesting, especially because I didn’t realize the most at-risk group for COVID-19 is also the group that is receiving the lowest amount of information on the virus. Because of that point, I think there should be a way to get people to access the internet during times of need like this, at the least.