In reviewing the year end accomplishments, I wanted to provide a short list of the many impactful accomplishments for Technology Infrastructure and Operations team. Completed campus-wide phone migration to VoIP. 5,000+ end points migrated or decommissioned, new carrier, and e911 system upgrade Upgraded Next Generation Firewalls, edge routers, wireless APs, and various building switches Completed … Read more
Recently, Library and Technology Services teamed up with Duo Security to deploy two-factor authentication (2FA) at Lehigh. While we are still in the early phases of 2FA socialization, this post serves as an introduction to second factors used for 2FA. Two-factor authentication is about what you know (password) and what you have (physical second factor … Read more
Upon my arrival at Lehigh University, one of the first major projects for the organization was to replace our near end of life (EOL) traditional phone PBX system with modern Voice over Internet Protocol (VoIP). With 4,000+ phones, life safety requirements and integrated phone services, this is a massive undertaking by the telecommunications team. After … Read more
After students finished Spring Semester 2017, Technology Infrastructure and Operations team went into Drown Hall to perform a wireless assessment to develop a plan for providing complete wireless coverage. Data from the assessment in May was used to strategically place Access Points (APs) throughout the building to provide optimal wireless coverage and performance. Working with … Read more
As we wrap up our 2016 activities and begin to discuss plans for 2017, below list some key accomplishments for TIO in 2016. While, this is by no means is a complete list, it encompasses the major activities that defined our team. Through the dedication, hard work, commitment of TIO, LTS and various teams throughout … Read more
As students take a much needed refresher after finals, LTS was busy performing updates to systems, applications and infrastructure. One of those infrastructure improvements completed over the winter break was increased wireless coverage in Packard Lab. Students returning to Packard Lab should see an increase in wireless coverage and performance as the team doubled the … Read more
After 5 months, Library & Technology Services completed the Mudd Building Rewire Project. Technology Infrastructure and Operations (TIO) started planning and engineering the network upgrades back in the spring of 2015. The goal of this effort was to replace old category 3 ethernet cabling dating back to the 90s with new modern category 6a cable … Read more